Product & Operations Executive

Responsibilities:

• Ensure product's selling kit, costing & anything related are in order before sales/product launch
• To prepare, plan & implement sales strategies to achieve sales target set by management
• Meticulous planning of itineraries and sourcing of new product to ensure the business stays at the forefront of the market
• Respond to and follow up counter enquiries ensuring all deadlines are adhered to in a timely manner
• To negotiate contracts with ground contractors, airlines and hoteliers to obtain best possible rates
• To continue harnessing updated information with relation to your portfolio to the counter staff
• To identify new booking and ensure smooth operation of all groups
• Computation of tour costing and planning of tour itineraries
• Conduct regular product briefing and training to all counter staff
• Work closely with Marketing to ensure 100% productivity
• Raise EO/Payments and coordinate with Finance on account enquiries and prepayments
• Submission of monthly overseas departed sales report
• To attend functions & product briefings
• Any other tasks as assignemtn by Superior

Requirements:

• Min. O/A levels/Diploma/Advanced Diploma in related fields
• At least 2-3 years of relevant working experience in an outbound travel agency
• Possess good product knowledge & experience

Tour Consultants / Executives

Responsibilities:

• To handle customers’ queries and feedback professionally
• To promote travel destination, tour packages by flight, cruise and coach and provide travel tips on currency, language, safety and health etc.
• Execute travel policies and procedures
• May also recommend and sell other relevant travel products and services to customers
• Process payment and keep account
• Perform Tour Leading duty and other ad-hoc duties assigned by Company

Requirements:

• Candidate must possess at least “O” levels and above
• Service-orientated with proficiency in English and Mandarin in order to communicate with Chinese speaking associates
• Retail and Sales experience will be an advantage
• Able to work retail hours, Weekend and Public Holidays
• Basic computer skills

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Coach Captains

Requirements

• Minimum primary/secondary school education
• Possess Class 4/5 driving license with bus vocational license
• Execute travel policies and procedures
• Minimum 3 years of experience in operating a 40/45 seater bus
• Experience in the tourism industry preferred
• Familiar with Singapore roads
• Service-oriented with pleasant personality
• Polite, patience, responsible and punctual

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